Privacy Policy

Privacy Policy
1. The policy details how Ma Abaya and its affiliates collect, use, share, protect, and process personal data through their website 
2. Services are not offered outside India, and personal data is primarily stored and processed in India.
3. By using the platform, users agree to the terms of the Privacy Policy, Terms of Use, and applicable laws. Non-agreement means no access to the platform.

4. Personal data is collected during user interactions on the platform, including but not limited to name, date of birth, address, email ID, and proof of identity.
5. Sensitive personal data (e.g., payment information, biometric data) may be collected with user consent.
6. Users can choose not to provide information by avoiding certain services or features.
7. User behavior, preferences, and transaction information are tracked and analyzed on an aggregated basis.
8. If data is collected by third-party partners, their privacy policies will govern that data.

9. Personal data is used to provide requested services, assist sellers, enhance customer experience, resolve disputes, conduct marketing, and for other specified purposes.
10. Users will be provided with the ability to opt-out of marketing uses of their personal data.

11. Personal data may be shared internally within group entities for service access and marketing.
12. Data may be disclosed to third parties such as sellers, service providers, and law enforcement when required.
13. Personal data may be disclosed to comply with legal obligations or to protect user rights and safety.

14. Reasonable security practices are adopted to protect personal data from unauthorized access or misuse.
15. Users acknowledge that data transmission over the internet may not be completely secure, and they are responsible for protecting their login credentials.

16. Users can delete their accounts through the platform, which will result in losing all related information.
17. Personal data will be retained only as long as necessary for its purpose or as required by law. Data may be retained in anonymized form for research purposes.

18. Users can access, rectify, and update their personal data through the platform functionalities.

19. By providing personal data, users consent to its collection and processing according to the policy.
20. Users may withdraw consent by contacting the Grievance Officer, but withdrawal will not be retrospective and may affect service provision.

21. Users should periodically check the policy for changes, and significant updates will be communicated as required by law